“The dynamics of the market and the mandates of digital transformation have dramatically changed CRM market requirements. “Microsoft, Adobe, and C3.ai are reinventing a market that Siebel Systems invented more than 25 years ago,” said Thomas M. Market the jointly branded offering globally, supported by the companies’ commitment to customer success.Target industry vertical markets initially including financial services, oil and gas, utilities, manufacturing, telecommunications, public sector, healthcare, defense, intelligence, automotive, and aerospace.Sell the industry-specific AI CRM offering through dedicated sales teams to target enterprise accounts across multiple industries globally, as well as through agents and industry partners.Integrate Microsoft Dynamics 365, Adobe Experience Cloud (including Adobe Experience Platform), and C3.ai’s industry-specific data models, connectors, and AI models, in a joint go-to-market offering designed to provide an integrated suite of industry-specific AI-enabled CRM solutions including marketing, sales, and customer service.The first enterprise-class, AI-first customer relationship management solution is purpose-built for industries, integrates with Adobe Experience Cloud, and drives customer-facing operations with predictive business insights. (NASDAQ:ADBE) today announced the launch of C3 AI ® CRM powered by Microsoft Dynamics 365. ![]() REDWOOD CITY, CA, REDMOND, WA, and SAN JOSE, CA – Octo– C3.ai, Microsoft Corp. C3 AI CRM enables a new category of customer-focused industry AI use cases and a new ecosystem
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